“Does the decaf coffee have caffeine?” What the fuck do you think!
“Can I get a bacon sandwich”
“Which one sir? We have three of them”
“The one with the bacon on it”
Hi my name is Customer McDumbass and I ordered six frappaccinos, all different, during a rush right before my flight is supposed to board and I’m mad my drinks aren’t done yet!
Um. Decaf has caffeine. Chemically decaffeinated somewhat less so than Swiss water process decaf, but it still has enough to fuck with particularly sensitive people.
I mentioned this in the replies but the customer asked because they wanted the coffee with the MOST caffeine and thought decaf was that. It was genuinely stupid I promise
Me: “I have a small cappuccino for Caitlin!”
Customer: “What? But I ordered a large Americano!”
Me: “What’s your name?”
Customer: “Laurie”
I have customers walk away with the wrong drink so often because of that constantly. Like ma’am, you ordered a large frap. Does this medium hot cup really seem like it’s the right beverage for you???????
“And WHY exactly can’t I use my coupon?”
“…because your coupon is for a regular priced item, and your item is on sale.”
“Well, how was I supposed to KNOW it was on sale?”
“Well, ma’am, there was a sign right above it on the shelf–”
“I came in here to SHOP, not to READ.”
Dude I have people with bones coming out of their body asking me if I think it’s an emergency and if they should go to the hospital or wait till it gets better. Like humans are just plain stupid
WHY CANT I USE MY COUPON TWICE???
“Where are my vouchers? I was told I would get them!”
“No sir, you took out business with us two months before the voucher offer started.”
“So I’m going to get my vouchers?”
“No sir, because you started business with us before the offer began.”
“I want my vouchers!”
“You aren’t eligible for any voucher sir.”
“This is ridiculous! I was told I would get vouchers.”
“Actually sir we’ve listened to all the calls, and no one mentioned the vouchers to you.”
“…So when will I get my vouchers?”
B o I
Reblogging for the comic
That “grabbing the obviously wrong drink” thing pissed me off so much when I was a barista. It really made me lose faith in humanity’s intelligence.
Yesterday a woman who ordered a mocha grabbed someone else’s chai, despite names being announced and written on cups, drank half of it, then returned it and yelled at me because it wasn’t her drink. Customers really are that stupid
This is why I cannot have a customer service job.
We’d close on a bloodbath every shift.
…Proposal: From now on ONLY Customer Service Workers are allowed to open carry.
Excellent.
I don’t work in customer service anymore, but I work with the public when they’re at some of their worst – driving. And the amount of people I’ve seen 1. treat red lights as stop signs and 2. be driving without the ability to see properly (either having actual incredible vision problems OR driving with a thickly fogged/non-de-iced window screen, and 3. would rather speed up, swerve, or hit something or someone else rather than slow down or stop their vehicle when they’re nervous/in danger/even TOLD to is quite frankly fucking dangerous and if you knew exactly how much this shit happens you likely wouldn’t want to drive again
This is the kind of post I think of when I’m shaking and about to cry in a fast food line and then decide I’d rather starve for the day than risk making a nervous mistake and being talked about like this.
See, we get nervous mistakes. It’s all in how the customer responds when the mistake is pointed out. If more people responded with “oh whoops sorry my bad” instead of flat out ignoring us, or worse, yelling at us for their mistake this post wouldn’t have nearly as many notes/contributions.
I can’t speak for everyone, but at least I personally don’t mind a mistake or two. I make them myself. If you’re one of those customers who in their nervousness takes the wrong order and leaves, so long as you don’t come back and yell at us for your mistake, you’re fine in my book. Everyone makes mistakes. This thread is ultimately about customers who make mistakes but believe themselves to be incapable of it… and therein lies the problem.
We Are What We Feel 